By Carlos Torres Incident Management Director carlos.torres@parm8020.com Last night, after having dinner with my family, I got an email about an incident that happened at one of our clients’ stores. This incident required the immediate attention of someone… Who was that someone? I was that someone, and this matter, required MY attention. So, I went…
By Carlos Torres Incident Management Director carlos.torres@parm8020.com Every day new companies are born, some having massive growth, while others disappear, even after reaching some success. Have you ever wondered, how some companies gain so much market share while others remain stagnant? Whereas many factors may affect the success of any given company, I have…
I came across an interesting article written Dave Kerpen, best-selling author: The 1 Thing a business Leader Must Do to Succeed. The following is an excerpt on how to optimize your chances of success: Sadly, 25% of businesses fail within their first year and an astonishing 70% of businesses fail within ten years. So, if…
Fun, dynamic and innovative enterprise is looking for a talented Incident Management Specialist. Position Description: As an Incident Management Specialist you will be handling any and all incident types for our clients. Incidents range from bodily injury to property damage to product recalls and higher level customer service issues. Key Role Responsibilities: Take incoming calls…
Fun, dynamic and innovative enterprise is looking for a talented Administrative Assistant. This position may be for you! Key Role Responsibilities: Answer incoming calls / Make some outbound calls Data Entry, filing and replenish office supplies when needed Keep a clean and neat work space Perform other clerical tasks and provide assistance to other office…
By Lara Bachaalani, Incident Management Specialist We are often under the false impression that we are accountable for everything that happens on our property. However, the concept of liability is much more complex. In the context of retail, the liability of your organization may be involved in several ways, most famously by negligence. This neglect can result…
Power outages can occur at any time and they can be extremely damaging to your retail store operations. As Toronto Canada braces for more power outages, Retailers must deal with the risks associated with the unpredictability of the situation, which needs immediate attention to secure the store premise. Working hand in hand with the local…
In the retail business, one of the most common principle is ¨retail is detail¨. Our opinion is that this principle applies to both marketing and risk management. The only way to effectively manage risk is to attend closely to details and be concerned about the impact of an incident may have on the sustainability of…
We live in competitive times. We’re seeing new business models were the staff and crew needs to be coordinated and managed effectively both locally and remotely. Meeting the integration challenge of performance and technical skills of risk management resources is top of mind for most risk management officers. What it really means is the ability…
Proactive Risk Management Inc. just opened his new office in Los Angeles, CA. Contact us for all your needs for Incident Management, Business Intelligence and Customer Services. 1111 South Grand Avenue, Suite 104 Los Angeles, CA 90015 323-744-7446 www.communication-8020.com/PARM Email: administration@c8020.com
