We are looking for you! Customer Service Representative

Position Description: As an Incident Management Specialist / Customer Service Representative you will be handling any and all incident types for our clients. Incidents range from bodily injury to property damage to product recalls and higher-level customer service issues. Key Role Responsibilities: Take incoming calls / make outbound calls Acquire and process all information for…

Safeguarding of company personnel, fundamental data, intelligence, products, and other assets affecting an organization’s ROI.

In our modern, interconnected, and technology-driven world, cybersecurity seems to draw the most attention from the decision-makers of almost every company in their respective industry. While we all know that sound cybersecurity awareness and practices are essential, they should not overshadow concerns regarding physical security. In fact, the convergence of proactive physical security and cybersecurity…

Incident Management: What you must know!

For the ever-evolving risks and growing challenges your business must navigate, a holistic approach toward swift and effective resolutions is crucial in the event of incidents escalating to emergency or crisis. Incident management is the term used to describe an organization’s actions to recognize, assess, and rectify these types of situations while preventing future recurrences…

Corporate Intelligence: A tool to support your strategic planning process

The term “corporate intelligence” (synonymous with competitive intelligence), refers to the systems and tools corporate decision-makers utilize in their strategic planning process. These systems and devices allow a company to gather, store, and analyze corporate data to aid in their decision-making. Having access to an enterprise’s sensitive data, with the ability to scrutinize and accurately…