We are looking for you! Customer Service Representative

Position Description: As an Incident Management Specialist / Customer Service Representative you will be handling any and all incident types for our clients. Incidents range from bodily injury to property damage to product recalls and higher-level customer service issues. Key Role Responsibilities: Take incoming calls / make outbound calls Acquire and process all information for…

Canadian Travellers. Canadian Corporations. Do not forget the Duty of Care!

DUTY OF CARE TOWARD EMPLOYEES ON BUSINESS TRAVEL: WHAT ARE THE LEGAL LIABILITIES OF AN ORGANIZATION? International travel has become more and more part of regular operations for an increasing number of Canadian corporations. Business travel is now an extension of the workplace, a situation which brings with it the same requirement under Occupational Health…